THESE TERMS OF SERVICE (TOS) GOVERN YOUR UTILIZATION OF WWW.JAMPHA.COM WEBSITE, WHICH IS PROVIDED BY OUR COMPANY. BY ACCESSING THIS SITE, YOU ARE DENOTING YOUR ACKNOWLEDGMENT AND ACCEPTANCE OF THESE TERMS. THESE TERMS ARE SUBJECT TO TRANSMUTE BY OUR BUSINESS AT ANY TIME AT ITS DISCRETION. YOUR UTILIZATION OF THIS SITE AFTER WE IMPLEMENT SUCH CHANGES CONSTITUTES YOUR ACKNOWLEDGMENT AND ACCEPTANCE OF THE TERMS.
PLEASE CAREFULLY READ AND MAKE SURE YOU UNDERSTAND THE “ARBITRATION AND WAIVER OF CLASS ACTIONS” PROVISION SET FORTH IN THESE TERMS OF SERVICE, AS IT WILL REQUIRE YOU TO RESOLVE DISPUTES WITH US ON AN INDIVIDUAL BASIS THROUGH FINAL AND BINDING ARBITRATION. BY ACCESSING OR USING OUR WEBSITE, YOU EXPRESSLY ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTAND AND HAVE TAKEN TIME TO CONSIDER THE CONSEQUENCES OF THE ARBITRATION AND WAIVER OF CLASS ACTIONS PROVISION SET FORTH IN THE “ARBITRATION” SECTION BELOW.
Jampha works hard to process your order as quickly as possible. In some instances, processing time can take up to 72 hours. Please allow up to 72 hours to receive tracking information for your package(s).
The following shipping methods are available:
IMPORTANT: Please be advised that all suggested delivery times are estimated and NOT GUARANTEED.
Also note that business days do not include weekends or holidays and there is no weekend or holiday delivery for any shipping methods. Currently, we do not ship to U.S. Territories or APO/FPO.
Orders received on Friday after 11:00 AM PST will ship within 72 hours (on Monday, unless it is a Post Office holiday). Cut-off time for Express Delivery orders to be shipped the same day is 10:30 AM PST.
Orders shipped within the continental United States should arrive within 5 – 10 business days depending on delivery location. Orders shipped to Alaska and Hawaii may take an additional 2 – 3 days for delivery.
First Class Mail will be processed on the same day if orders are placed by 11:00 AM PST on a business day. Orders shipped within the continental United States should arrive in 2 - 6 business days, depending on delivery location. For example, orders shipped to California may be delivered in 1 - 2 business days, whereas orders shipped to some East Coast states may be delivered closer to 5 - 6 business days. All rates for first-class mail delivery are generated in real-time by the United States Post Office (USPS.com) and are shown to you during the checkout process. We do not add surcharges to live USPS shipping rates. All orders must have a valid street address verifiable by USPS to be delivered successfully.
Note: Free shipping is offered for purchases delivered by USPS. If you select this option we cannot guarantee your delivery or accept any liability for lost, stolen, or delayed orders. In the case this occurs we recommend that you address this with your local post office. If you are concerned about this happening to you, we suggest you ship via FedEx. Guaranteed delivery is available with this option. If you are an international customer you should refer to our Terms and Conditions, then contact customer service.
Priority Mail will be processed on the same day if orders are placed by 11:00 AM PST on a business day. Orders shipped within the continental United States should arrive within 2 - 3 business days (may arrive sooner in California). Orders placed after 11:00 AM PST will be processed on the following business day and should arrive within three business days. All orders must have a valid street address verifiable by USPS to be delivered successfully.
All domestic shipping rates are generated automatically by USPS.com and may vary from location to location. You will be able to review shipping rates before your order is completed and payment is applied.
Thank you for your purchase. Please read the following policies regarding product returns, exchanges, and refunds carefully:
Please be advised that refunds can take up to five business days to completely process after the refund has been initiated. Refunds can only be issued to the original form of payment for the corresponding order.